Tour organisation

Starting point:
Daniłowicz Shaft

Duration:
2 - 3 hours

Group size:  
min. 20 - max. 35 people

Minimum age:
none

Distance to walk:
approx. 3.5 km

Temperature on the route:
17-18ºC

Ending point:
Regis Schaft / Daniłowicz Shaft

Ticket sales

You can buy tickets at the the Mine’s website.
Detailed information about ticket prices and discounts can be found here.
Advance purchase of tickets on-line is required.

Opening hours

The opening times depend on the day you wish to visit the mine.
You can check the details here.

Guide

The tour always takes place under the supervision of a guide.

Touring languages

Tours are available in Polish and in selected other languages: English, German, French, Spanish, Italian, Esperanto, Ukrainian and Russian.
It is also possible to book a guide speaking Japanese, Hungarian, Croatian, Czech, Slovak and Dutch.

Starting the tour

The assembly point is the Daniłowicz Shaft, which the tourists then use to go down into the salt underground. You can select the date and time of the tour while making purchasing your tickets on-line.

Clothing

The route includes approx. 800 stairs, 380 of which are at the start. Please wear comfortable shoes and clothing according to the conditions on the route. The temperature underground falls within the range of 17–18ºC.

Reservation

Advance purchase of tickets on-line is required.
Organised groups are eligible for a 10% discount on standard and discount tickets. The discount is included in the ticket price.
For information on free admission and discounts for schoolchildren, please see the Tourist Route price list.
The minimum number of visitors in an organised group is 20 (that number does not include visitors with complimentary tickets and free passes). The upper group size limits is 35 visitors. The number of guides assigned to a group will be decided by the Mine.

Food

On the Tourist Route, you can relax and dine in designated locations. Each group booking a tour can additionally choose and order a lunch set, which will be served at the selected time. To select dishes from the menu and place an order, please use the form here.
You can eat a meal before or after your tour at the Grand Sal**** Hotel restaurant, located on the surface. 

Note: The Mine operates in accordance with the current sanitary and epidemiological guidelines in force.

Photos

During the tour, taking photos and filming is allowed.

Luggage

Only a small carry-on luggage (with maximum dimensions of 20x20x35 cm) is allowed during the tour of the Mine. You may leave any larger luggage at our automated luggage lockers; however, please keep in mind that the number of lockers and their size are limited, which means that the availability of a suitable luggage locker cannot be guaranteed. Luggage storage is available free of charge during touring hours. When going for a tour of the mine, try your best to avoid taking large luggage and baby strollers with you, as the mine lacks the appropriate storage facilities to keep them for you.

For detailed information on the operation of the luggage storage, please refer to the Terms and Conditions.

Toilets

Before starting the tour, you can use the toilets, which are located right next to the Daniłowicz Shaft. Toilets are also available underground in two locations on the tour.

ATM

The ATMs can be found on the premises of the Mine, near the Daniłowicz Shaft.
All catering and retail outlets in the Mine accept card payments.

Visitors with disabilities

Some of the underground workings of the Tourist Route are adapted for people with limited mobility.
The tours are taking place from Monday to Sunday during the first and last opening hours and are led by a Polish- or English-speaking guide. Prior booking is required in order to take advantage of the tour offer. To book a tour, send an e-mail to: rezerwacja@kopalnia.pl
The number of participants is limited. 

You can take an assistance dog or a guide for blind and visually impaired people to the mine. 

On the route

Route characteristics

Beautiful chambers carved in salt, including the most exceptional one – St Kinga’s Chapel, amazing underground lakes, majestic carpentry structures and unique salt sculptures. Nearly 3 kilometres of winding galleries, 800 stairs to climb and a descent to 135 metres underground. No wonder that the charms of the Tourist Route, the main route of the “Wieliczka” Salt Mine, are admired by millions of adventure-seeking tourists from all over the world. 

*In exceptional cases, some of the chambers on the Tourist Route may be excluded from the tour.

For the safety of our visitors, we have excluded some of the workings along the Tourist Route from the tour. The course of the tour will be continuously adjusted to the intensity of tourist traffic.

Telefon / Internet

The Mine is a place where you can quiet down for a while and cut yourself off from the world, because telecommunication signals will not reach you here.
However, we have prepared a place for our guests where they can use free WiFi, as well as make calls.

Safety

Terms and conditions of touring

Detailed terms and conditions of touring the “Wieliczka” Salt Mine can be found here.

Prohibitions

Open flames, electric torches, smoking cigarettes (including e-cigarettes) are prohibited.
Bringing animals in is prohibited, with the exception of service animals.
We do not offer a facility where you can leave your pet.

#safemine

We placed dispensers with disinfectants in many places within the safe zone, as well as in the underground of the mine. You can find more information about the safety policy HERE.