Tour organisation

Starting point:
Daniłowicz Shaft

Duration:
2 - 3 hours

Group size:
max. 35 people

Minimum age:
none

Temperature on the route:
17-18ºC

Distance to walk:
approx. 3.5 km

Ending point:
Regis Schaft / Daniłowicz Shaft

Opening hours

The opening and touring times depend on the day you wish to visit the mine.
You can check the details here.

Guide

The tour always takes place under the supervision of a guide.

Touring languages

The tour is available in Polish, English, German, French, Italian, Russian, Spanish and Ukrainian

Starting the tour

The assembly point is the Daniłowicz Shaft, which the tourists then use to go down into the salt underground. Tours with Polish-speaking guides, as well as with guides speaking languages other than Polish take place at designated times, subject to the availability of tickets on-line.

Clothing

The route includes approx. 800 stairs, 380 of which are at the start. Please wear comfortable shoes and clothing according to the conditions on the route. The temperature underground falls within the range of 17–18ºC.

Ticket sales

You can buy tickets:

• at the Mine’s website
• at the ticket machine located at the entrance to the “Wieliczka” Salt Mine, on the opposite side to the Daniłowicz shaft
• at the ticket office in the Daniłowicz Shaft, Daniłowicza 10, Wieliczka (provided there are tickets available, which were not purchased on-line)

Detailed information about ticket prices and discounts can be found here.
The ticket also entitles you to visit the underground exhibition of the Cracow Saltworks Museum.

Luggage

Only a small carry-on luggage (with maximum dimensions of 20x20x35 cm) is allowed during the tour of the Mine. You may leave any larger luggage at our automated luggage lockers; however, please keep in mind that the number of lockers and their size are limited, which means that the availability of a suitable luggage locker cannot be guaranteed. Luggage storage is available free of charge during touring hours. When going for a tour of the mine, try your best to avoid taking large luggage and baby strollers with you, as the mine lacks the appropriate storage facilities to keep them for you.

For detailed information on the operation of the luggage storage, please refer to the Terms and Conditions.

Food

On the Tourist Route, you can relax and dine in designated locations. Karczma Górnicza, located 125 metres underground, serves Polish cuisine as well as hot and cold beverages.

At Bistro Posolone, located on the surface, right next to the Daniłowicz Shaft, you can choose from a wide range of salads, pizzas, burgers, pasta, as well as drink delicious coffee.

You can eat a meal before or after your tour at the Grand Sal**** Hotel restaurant.

Toilets

Before starting the tour, you can use the toilets, which are located right next to the Daniłowicz Shaft. Toilets are also available underground in two locations on the tour.

ATM

The ATMs can be found on the premises of the Mine, near the Daniłowicz Shaft.
All catering and retail outlets in the Mine accept card payments.

Touring with children

Wieliczka is open to children of all ages. Moreover, children under 4 years of age are entitled to free admission. We have also prepared facilities for families visiting Wieliczka: a changing table and special chairs in Karczma Górnicza. Due to the large number of stairs in the Mine, the use of strollers is not recommended.

Visitors with disabilities

Some of the underground workings of the Tourist Route are adapted for people with limited mobility.
The tours are taking place from Monday to Sunday during the first and last opening hours and are led by a Polish- or English-speaking guide. Prior booking is required in order to take advantage of the tour offer. To book a tour, send an e-mail to: rezerwacja@kopalnia.pl
The number of participants is limited. 

You can take an assistance dog or a guide for blind and visually impaired people to the mine. 

On the route

Route characteristics

Beautiful chambers carved in salt, including the most exceptional one – St Kinga’s Chapel, amazing underground lakes, majestic carpentry structures and unique salt sculptures. Nearly 3 kilometres of winding galleries, 800 stairs to climb and a descent to 135 metres underground. No wonder that the charms of the Tourist Route, the main route of the “Wieliczka” Salt Mine, are admired by millions of adventure-seeking tourists from all over the world. 

*In exceptional cases, some of the chambers on the Tourist Route may be excluded from the tour.

Telefon / Internet

The Mine is a place where you can quiet down for a while and cut yourself off from the world, because telecommunication signals will not reach you here.
However, we have prepared a place for our guests where they can use free WiFi, as well as make calls.

Route depth

The maximum depth you can reach is 135 m.

Photos

During the tour, taking photos and filming is allowed.

Safety

Terms and conditions of touring

Detailed terms and conditions of touring the “Wieliczka” Salt Mine can be found here.

Prohibitions

Open flames, electric torches, smoking cigarettes (including e-cigarettes) are prohibited.
Bringing animals in is prohibited, with the exception of service animals.
We do not offer a facility where you can leave your pet.

#safemine

We placed dispensers with disinfectants in many places within the safe zone, as well as in the underground of the mine.