Tour organisation

Starting point:
Paderewski Shaft

Duration:
2 - 3 hours

Group size:
max. 30 people

Minimum age:
none

Temperature on the route:
17-18ºC

Distance to walk:
approx. 3.5 km

Ending point:
Regis Schaft

Opening hours

The opening and touring times depend on the day you wish to visit the mine.
You can check the details here.

Guide

The tour always takes place under the supervision of a guide.

Touring languages

The tour is available in Polish, English, German, French, Italian, Russian and Spanish.

Starting the tour

The assembly point is the Paderewski Shaft, which the tourists then use to go down into the salt underground. The tour  in Polish-speaking takes place on an ongoing basis as much as possible. Tours in languages other than English take place at scheduled times.

Clothing

The route includes approx. 800 stairs, 320 of which are at the start. Please wear comfortable shoes and clothing according to the conditions on the route. The temperature underground falls within the range of 17–18ºC.

Ticket sales

You can buy tickets at:

• the Mine’s website
• at the ticket office in the Daniłowicz Shaft, Daniłowicza 10, Wieliczka

Detailed information about ticket prices and discounts can be found here.
The ticket also entitles you to visit the underground exhibition of the Cracow Saltworks Museum.

Ticket reservation is not required.

Luggage

The maximum dimensions of hand luggage which can be brought on the tour is 35cm x 20cm x 20cm. Please leave your larger luggage in the storage room, which is located on the surface near the Daniłowicz Shaft.

Food

On the Tourist Route, you can relax and dine in designated locations. Karczma Górnicza, located 125 metres underground, serves Polish cuisine as well as hot and cold beverages.

At Bistro Posolone, located on the surface, right next to the Daniłowicz Shaft, you can choose from a wide range of salads, burgers, pasta, as well as drink delicious coffee and eat dessert.  

You can eat a meal before or after your tour at the Grand Sal**** Hotel restaurant.

Note: The Mine operates in accordance with the current sanitary and epidemiological guidelines in force.

Toilets

Before starting the tour, you can use the toilets, which are located right next to the Daniłowicz Shaft. Toilets are also available underground in two locations on the tour.

ATM

The ATMs can be found on the premises of the Mine, near the Daniłowicz Shaft.
All catering and retail outlets in the Mine accept card payments.

Touring with children

Wieliczka is open to children of all ages. Moreover, children under 4 years of age are entitled to free admission. We have also prepared facilities for families visiting Wieliczka: a changing table and special chairs in Karczma Górnicza. Due to the large number of stairs in the Mine, the use of strollers is not recommended.

Announcement for visitors with disabilities

In connection with the renovation of the M. Daniłowicz Shaft, as of 22 November 2021 we are forced to suspend the tours for disabled persons until further notice.

We apologise for the inconvenience.

On the route

Route characteristics

Beautiful chambers carved in salt, including the most exceptional one – St Kinga’s Chapel, amazing underground lakes, majestic carpentry structures and unique salt sculptures. Nearly 3 kilometres of winding galleries, 800 stairs to climb and a descent to 135 metres underground. No wonder that the charms of the Tourist Route, the main route of the “Wieliczka” Salt Mine, are admired by millions of adventure-seeking tourists from all over the world. 

*In exceptional cases, some of the chambers on the Tourist Route may be excluded from the tour.

For the safety of our visitors, we have excluded some of the workings along the Tourist Route from the tour. The course of the tour will be continuously adjusted to the intensity of tourist traffic.

Telefon / Internet

The Mine is a place where you can quiet down for a while and cut yourself off from the world, because telecommunication signals will not reach you here.
However, we have prepared a place for our guests where they can use free WiFi, as well as make calls.

Route depth

The maximum depth you can reach is 135 m.

Photos

During the tour, taking photos and filming is allowed.

Safety

Terms and conditions of touring

Detailed terms and conditions of touring the “Wieliczka” Salt Mine can be found here.

Prohibitions

Open flames, electric torches, smoking cigarettes (including e-cigarettes) are prohibited.
Bringing animals in is prohibited, with the exception of service animals.
We do not offer a facility where you can leave your pet.

#safemine

In the Daniłowicz Top Shaft building, the Paderewski Top Shaft building, the Regis Top Shaft building and during the tour of the Tourist Route, tourists are obliged to wear a mask covering their mouth and nose and to keep a distance in line. We placed dispensers with disinfectants in many places within the safe zone, as well as in the underground of the mine. You can find more information about the safety policy HERE.