Tour organisation

Starting point:
Daniłowicz Shaft

Duration:
approx. 2 hours

Group size:
max. 10 people

Minimum age:
none

Temperature on the route:
17-18ºC

Distance to walk:
approx. 3.5 km

Opening hours

The opening and touring times depend on the day you wish to visit the mine.
You can check the details here.

Guide

The tour always takes place under the supervision of a guide.

Touring languages

The tour is available in Polish, English, German, French, Italian, Russian and Spanish.

Starting the tour

The assembly point is the Daniłowicz Shaft, which the tourists then use to go down into the salt underground. The tour  in Polish-speaking takes place on an ongoing basis as much as possible. Tours in languages other than English take place at scheduled times.

Your temperature will be taken before you enter the Mine. Thanks to these actions, we ensure your safety and that of other visitors. Please cover your mouth and nose/use protective masks and disinfect your hands. You can find more information about the safety policy HERE.

Clothing

The route includes approx. 800 stairs, 380 of which are at the start. Please wear comfortable shoes and clothing according to the conditions on the route. The temperature underground falls within the range of 17–18ºC.

Ticket sales

You can buy tickets at:

• the Mine’s website
• at the ticket office in the Daniłowicz Shaft, Daniłowicza 10, Wieliczka

Detailed information about ticket prices and discounts can be found here.
The ticket also entitles you to visit the underground exhibition of the Cracow Saltworks Museum.
Ticket reservation is not required.

Luggage

The maximum dimensions of hand luggage which can be brought on the tour is 35cm x 20cm x 20cm. Please leave your larger luggage in the storage room, which is located on the surface near the Daniłowicz Shaft.

Food

On the Tourist Route, you can relax and dine in designated locations. Karczma Górnicza, located 125 metres underground, serves Polish cuisine as well as hot and cold beverages.

Sample menu available in Karczma Górnicza:

• Sour rye soup with egg and sausage 11 PLN
• Hunter’s stew 15 PLN
• Dumplings with cottage cheese and potatoes 17 PLN
• Cream-filled pastry 9 PLN

At Bistro Posolone, located on the surface, right next to the Daniłowicz Shaft, you can choose from a wide range of salads, burgers, pasta, as well as drink delicious coffee and eat dessert.  

You can eat a meal before or after your tour at the Grand Sal**** Hotel restaurant.

Notice: according to the current sanitary and epidemiological guidelines, Bistro Posolone is currently serving  food for take-out or delivery. Karczma Górnicza and the Grand Sal Hotel**** Restaurant are closed.  

Toilets

Before starting the tour, you can use the toilets, which are located right next to the Daniłowicz Shaft. Toilets are also available underground in two locations on the tour.

ATM and currency exchange

ATMs and a currency exchange are located in the area of the Mine near the Daniłowicz Shaft. All catering and retail outlets in the Mine accept card payments.

Touring with children

Wieliczka is open to children of all ages. Moreover, children under 4 years of age are entitled to free admission. We have also prepared facilities for families visiting Wieliczka: a changing table and special chairs in Karczma Górnicza. Due to the large number of stairs in the Mine, the use of strollers is not recommended.

Visitors with disabilities

Some of the underground excavations are adapted for persons not moving independently. In order to take advantage of the opportunity to visit this part of the mine, please contact the Reservation Department, by writing an e-mail to the following address: rezerwacja@kopalnia.pl
You can take an assistance dog or a guide for blind and visually impaired people to the mine. 

On the route

Route characteristics

Beautiful chambers carved in salt, including the most exceptional one – St Kinga’s Chapel, amazing underground lakes, majestic carpentry structures and unique salt sculptures. Nearly 3 kilometres of winding galleries, 800 stairs to climb and a descent to 135 metres underground. No wonder that the charms of the Tourist Route, the main route of the “Wieliczka” Salt Mine, are admired by millions of adventure-seeking tourists from all over the world. 

*In exceptional cases, some of the chambers on the Tourist Route may be excluded from the tour.

For the safety of our visitors, we have excluded some of the workings along the Tourist Route from the tour. The course of the tour will be continuously adjusted to the intensity of tourist traffic.

Telefon / Internet

The Mine is a place where you can quiet down for a while and cut yourself off from the world, because telecommunication signals will not reach you here.
However, we have prepared a place for our guests where they can use free WiFi, as well as make calls.

Route depth

The maximum depth you can reach is 135 m.

Photos

During the tour, taking photos and filming is allowed.

Safety

Terms and conditions of touring

Detailed terms and conditions of touring the “Wieliczka” Salt Mine can be found here.

Prohibitions

Open flames, electric torches, smoking cigarettes (including e-cigarettes) are prohibited.
Bringing animals in is prohibited, with the exception of service animals.
We do not offer a facility where you can leave your pet.

#safemine

Your temperature will be taken before you enter the Mine. Thanks to these actions, we ensure your safety and that of other visitors. Please cover your mouth and nose/use protective masks and disinfect your hands. You can find more information about the safety policy HERE.