Question 1

Can I use the toilet during the tour?

Accepted Answer

Visitors can use the toilets in the Regis Shaft building, before and after the tour. Toilets are not available on the Miners’ Route.

Question 2

Can I rest and eat during the tour?

Accepted Answer

There is no possibility to buy drinks or snacks on the trail. After returning to the surface you can spend time in the restaurant of the Grand Sal**** Hotel.

Question 3

Can I visit with small children?

Accepted Answer

The Miners’ Route is accessible to persons aged 10 years or older, with under-age visitors supervised by an adult.

Question 4

Is it dark in the Mine?

Accepted Answer

The Miners’ Route is dark – on the trail, you will illuminate your way with a lamp, which you will receive before starting your tour.

Question 5

Can I visit the Miners’ Route in a wheelchair?

Accepted Answer

The Miners’ Route is not adapted to the needs of people with disabilities.

Question 6

Can you forgo the guide and tour the Mine on your own?

Accepted Answer

The Mine is a mining facility, which can be visited only under the supervision of a specially trained person. All guides have knowledge of first aid and OSH regulations in force in the Mine.
The guides know many stories, tales and even mysteries of the Wieliczka Mine, which they share with the visitors. Without the astonishing guide stories, the tour wouldn’t be as exciting.
Not everyone is aware that the underground corridors are about 245 km long and are often referred to as a salt labyrinth. That is why it is so important to move around the underground with someone who can find their way through the maze of underground shafts and galleries.

Question 7

Is it possible to take pictures and videos in the Mine?

Accepted Answer

You can take photos and film; however, you can use the photos for private purposes only.

Question 8

What is the temperature in the Mine?

Accepted Answer

The temperature underground is around 14–16°C. When setting out on the trail, it is worth to wear clothing appropriate to the conditions, it is best to dress in layers.

Question 9

How long is the tour?

Accepted Answer

A tour of the Miners’ Route takes about 3 hours. You should arrive at the meeting point at the Regis Shaft no later than 15 minutes before the start of the tour.

Question 10

How should I dress when going on a trip to the Mine?

Accepted Answer

The Miners’ Route leads through excavations located outside the area of the Mine available for standard touring. Please wear comfortable shoes and clothing according to the conditions on the route. The temperature underground falls within the range of 14–16ºC.
At the assembly point, you will also receive a protective suit that you will need to wear for the duration of the tour.

Question 11

Do tourists have to wear helmets and lamps?

Accepted Answer

When visiting the Miners’ Route, you have to bring a helmet, lamp and carbon monoxide absorber with you.
Tourists are provided with mining equipment before the start of the tour.

Question 12

Are there any diseases that are a contraindication to visiting the Mine?

Accepted Answer

The tour is an active expedition and is quite demanding physically, but healthy and fit people should not have any problems on the route. No special conditioning is required.
Claustrophobia may be a contraindication for visiting the Mine.

Question 13

Can the Mine be visited by pregnant women?

Accepted Answer

Women who work and lead an active lifestyle should not suffer from any discomfort when visiting underground. However, it is worth to realistically evaluate your abilities. The tour takes the form of an active expedition and is quite physically demanding. A better choice for pregnant women may be to visit the Tourist Route, which is less physically demanding.

Question 14

Can I buy souvenirs underground?

Accepted Answer

Various kinds of souvenirs can be bought before or after the end of the tour. Drop by the shop located in the Regis Shaft or our online shop.

Question 15

Can I store my luggage in the Mine?

Accepted Answer

Before entering the Miners’ Route, tourists use the cloakroom located in the Regis Shaft building. You will receive an individual locker, which can be locked with a key. Backpacks, bags, suitcases with larger dimensions should be left in the storage room, which is located on the surface near the Daniłowicz Shaft.

Question 16

Can I smoke underground?

Accepted Answer

Smoking and electronic cigarettes, as well as electric torches and open fires are strictly forbidden in the Mine. This is regulated by the provisions of geological and mining law.

Question 17

Is it true that mobile phones work in the Mine?

Accepted Answer

There is no phone coverage on the Miners’ Route.

Question 18

Can I bring an animal to the Mine?

Accepted Answer

Bringing animals to the Miners’ Route is prohibited.
The mine does not have a place where you can leave your pet.

Questions and answers

Family ticket price

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