Useful information


Ticket sales

Tickets can be purchased at:

  • the Mine’s website
  • at the ticket office in the Regis Shaft, Kościuszki 9, Wieliczka (provided there are tickets available, which were not purchased on-line)

Detailed information about ticket prices and discounts can be found here.

Opening hours
The opening and touring times depend on the day you wish to visit the mine. 
You can check the details here.
Guide

The tour always takes place under the supervision of a guide called the Foreman, who directs the expedition and teaches participants the mining trade.

Touring languages

The tour is available in Polish and English.

Starting the tour

The assembly point is the Regis Shaft. The tour starts at the scheduled times. Make sure to arrive at least 15 minutes in advance before your scheduled tour time. The start time of the tour is indicated on your ticket. If you arrive late, you will be unable to enter and tour the Mine. Tickets, which cannot be used due to late arrival, are not refundable.

Safety training

Before starting the tour, tourists receive a short training on the safety and use of the supplied equipment: lamp, helmet and carbon monoxide absorber. Participants are entered into a personal register and sign a statement about their participation in the training.

Clothing

The Miners’ Route leads through excavations located outside the area of the Mine available for standard touring. We recommend wearing appropriate clothing. Only footwear covering the entire foot is allowed on the route. Wearing footwear made of textile materials is not recommended. The temperature underground falls within the range of 14–16ºC.
At the assembly point, you will also receive a protective suit that you will need to wear for the duration of the tour.

Luggage

Before entering the Miners’ Route, tourists use the cloakroom located in the Regis Shaft building. Each tour participant receives an individual locker, locked with a key. The size of lockers is limited – make sure not to bring large luggage for your tour of the Miners’ Route.

Food

The Miners’ Route leads through excavations located outside the area of the Mine available for standard touring. There are no restaurants or catering facilities along the expedition route.

At Bistro Posolone, located on the surface, right next to the Daniłowicz Shaft, you can choose from a wide range of salads, burgers, pasta, as well as drink delicious coffee and eat dessert.  

You can also eat a meal before or after your tour at the Grand Sal**** Hotel restaurant, located on the surface. 

Toilets

Visitors can use the toilets in the Regis Shaft building, before and after the tour.
There are no toilets available underground.

ATM
The ATMs can be found on the premises of the Mine, near the Daniłowicz Shaft.
All catering and retail outlets in the Mine accept card payments.
Touring with children

The Miners’ Route is accessible to persons 10 years or older, with under-age visitors supervised by an adult.

Visitors with disabilities

The Miners’ Route is not adapted to the needs of people with disabilities.